Team – UK Member Claims & Plan Servicing Engineering
Working Pattern - Hybrid – 2 days per week in the Vitality Bournemouth, London or Stockport Office. Full-time hours per week.
We are happy to discuss flexible working!
Top 3 skills needed for this role:
- Strong Salesforce Platform Expertise
- Solution Design & Architecture
- Technical Leadership & Collaboration
What this role is all about:
We're looking for a Senior Software Engineer (Salesforce) to play a key role in shaping and delivering exceptional digital experiences across our business. Working with modern Salesforce technologies including Apex, Lightning Web Components, Financial Services Cloud, Service Cloud and Agentforce, you'll design and develop robust solutions that support seamless customer journeys while driving technical excellence. As a senior member of the engineering team, you'll collaborate with stakeholders across the organisation, influence architectural decisions, mentor fellow engineers and help champion the adoption of emerging technologies, including AI, to deliver continuous improvement and business value.
Key Actions
- Design, develop and enhance Salesforce solutions using Apex, Lightning Web Components (LWC), Flows, Platform Events and APIs to support seamless customer and adviser journeys
- Deliver high-quality software through the full development lifecycle, including design, build, testing, deployment, release and ongoing support
- Lead the technical design of scalable and secure Salesforce solutions across Financial Services Cloud, Service Cloud, Data 360 and Agentforce
- Investigate and resolve complex production issues, providing root cause analysis and implementing long-term improvements
- Collaborate with Product Managers, Architects and business stakeholders to translate requirements into effective technical solutions
- Drive engineering best practices, ensuring solutions meet quality, security, governance and compliance standards
- Contribute to architectural discussions and technology decisions, helping shape the future direction of the Salesforce platform
- Support and improve DevOps processes, including source-driven development, automated deployments and CI/CD practices
- Mentor and coach Software Engineers, sharing technical expertise and promoting continuous learning across the engineering community
- Evaluate new Salesforce capabilities, AI innovations and platform enhancements, recommending opportunities to improve efficiency, customer experience and business outcomes
What do you need to thrive?
- Strong hands-on experience developing on the Salesforce platform, including Apex, Lightning Web Components (LWC), Flows and integrations
- Expertise delivering solutions across Financial Services Cloud, Service Cloud, Data 360 and Agentforce
- A passion for creating high-quality, scalable and customer-focused software solutions
- Excellent problem-solving skills with the ability to diagnose and resolve complex technical challenges
- Strong understanding of Salesforce architecture, security, governance and best practice design principles
- Experience working within Agile engineering teams and modern DevOps environments
- Knowledge of CI/CD practices and tools such as SFDX, Git and automated deployment pipelines
- Confidence engaging with stakeholders and translating business requirements into technical solutions
- A collaborative approach, with a willingness to mentor and support other engineers
- Curiosity about emerging technologies, including AI, and a desire to continuously learn and innovate
So, what’s in it for you?
- Bonus Schemes – A bonus that regularly rewards you for your performance
- A pension of up to 12%– We will match your contributions up to 6% of your salary
- Our award-winning Vitality health insurance – With its own set of rewards and benefits
- Life Assurance – Four times annual salary
These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities!
If you are successful in your application and join us at Vitality, this is our promise to you, we will:
- Help you to be the healthiest you’ve ever been
- Create an environment that embraces you as you are and enables you to be your best self
- Give you flexibility on how, where and when you work
- Help you advance your career by playing you to your strengths
- Give you a voice to help our business grow and make Vitality a great place to be
- Give you the space to try, fail and learn
- Provide a healthy balance of challenge and support
- Recognise and reward you with a competitive salary and amazing benefits
- Be there for you when you need us
- Provide opportunities for you to be a force for good in society
We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.