Team- Direct Telemarketing
Working Pattern - Hybrid – 2 days per week in the Vitality Stockport Office. Full-time 35 hours per week.
Monday to Friday shifts between 8-8, 1 in 3 Saturdays 9-3
Top 3 Skills Needed for This Role
- Great Communication - You’ll be confident speaking with people, listening carefully and building rapport
- Positive Attitude - You bring energy, enthusiasm and a willingness to learn
- Resilience & Adaptability - You stay motivated, embrace change and remain focused when challenges arise
What this role is all about
As a Lead Generation Consultant at Vitality, you'll join a team that supports both our Business and Direct Customer channels, giving you the opportunity to build a broad understanding of how we help people protect their health and wellbeing.
From day one, you'll receive training across both our Business and Direct products and services, developing the knowledge and confidence to engage with a variety of customers. Whether you're speaking with employers and key decision-makers or individuals interested in improving their health and financial wellbeing, you'll play an important role in introducing customers to the benefits of Vitality.
This is a fantastic opportunity for someone who enjoys building relationships, loves talking to people and is keen to develop a career in a commercial environment. Previous sales experience isn't essential. We're looking for people with a positive attitude, a willingness to learn and a genuine passion for delivering great customer experiences.
Through meaningful conversations, you'll help customers understand our products and services, identify their needs and connect them with the right specialist teams. No two days are the same, and you'll gain valuable experience working across both business and consumer markets while developing a wide range of sales, communication and customer service skills.
What Do You Need to Thrive?
- Excellent verbal and written communication skills
- A positive, can-do attitude and willingness to learn
- Confidence building relationships and connecting with a wide range of people
- The ability to stay motivated and bounce back from setbacks
- A flexible approach and willingness to embrace change
- A passion for delivering outstanding customer experience
- A proactive mindset with a focus on continuous improvement
- Integrity and a commitment to doing the right thing for our customers and colleagues
So, what’s in it for you?
- Bonus Schemes – A bonus that regularly rewards you for your performance
- A pension of up to 12%– We will match your contributions up to 6% of your salary
- Our award-winning Vitality health insurance – With its own set of rewards and benefits
- Life Assurance – Four times annual salary